At Devorian Shilajit, customer satisfaction is our highest priority. We stand behind the quality of every product we deliver.

Return Eligibility

You may request a return only if:

• You received a damaged product.
• You received the wrong product.
• The product arrived with damaged or opened packaging.

Return requests must be submitted within 24 hours of receiving your order.

Non-Returnable Items

Due to hygiene and safety reasons, opened or used wellness products cannot be returned or exchanged unless they are defective or incorrect upon delivery.

Refund Process

Once your request has been reviewed and approved, refunds will be processed according to our internal refund procedure.

Replacement Policy

If your product is damaged during shipping or you receive the wrong item, we will arrange a replacement after verification.

Required Information

Please provide:

• Order Number
• Clear Photos of the Product
• Photos of the Packaging
• Brief Description of the Issue

Our support team will review your request and respond as quickly as possible.